📞 Get In Touch

Contact Support

Have questions or need assistance? We're here to help you 24/7.

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Live Chat

Coming Soon

Real-time support chat is currently being integrated. Soon you'll be able to get instant help from our support team directly on the platform.

In the meantime, contact us via:

contact@nashflare.com
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Email Support

Response within 24 hours

For detailed inquiries, account issues, disputes, or formal requests, reach out to us via email. We typically respond within 24 hours.

Response Time

Within 24 hours for all email inquiries

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Dispute Resolution

48-72 hours for dispute investigations

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Global Support

Available worldwide, 7 days a week

Frequently Asked Questions

How long does delivery take?

Most digital products are delivered instantly after payment confirmation. For accounts, delivery typically occurs within 1-24 hours.

What if I don't receive my order?

You have 48-hour buyer protection. If you don't receive your order, you can open a dispute and our team will investigate.

How do I become a vendor?

Simply upgrade your account from the customer dashboard. Click "Become a Vendor" and you can start listing immediately.

Is my payment secure?

Yes! We use industry-standard encryption and secure payment processing. Your financial information is never stored on our servers.

Can I get a refund?

Refunds are handled through our dispute system. If a seller fails to deliver, you'll receive a full refund within your protection window.

How do I report a problem?

Email us at contact@nashflare.com with your order ID and details. We'll investigate and respond within 24 hours.

Still Have Questions?

Our team is ready to help with any concerns.

Email Us Now